Position Purpose

The Creative Specialist is responsible for the production and implementation of creative and content assets across multiple platforms within Big Brothers Big Sisters of America (BBBSA). Reporting directly to the Director of Creative and Content, the Creative Specialist will play a key role in developing innovative creative design and content to enhance brand awareness and further the mission of BBBSA. They will oversee relationships with external creative vendors and manage the BBBSA digital asset management platform as well as the production of specific content.

Location: United States (100% Remote)

Travel: Approximately 20%

Essential Duties and Responsibilities

In consult with the Director, Creative and Content and/or the Chief Marketing Officer, serves as primary lead of branding efforts for BBBSA through creative and content production including but not limited to graphic design and creation of templates, reports, logos, presentations, guidelines, photography, videos, and animations, and much more using Adobe Creative Suite (Photoshop, InDesign, Illustrator, Premiere), Microsoft Office, Asana, Brandfolder, SharePoint and Google Docs.
Creates a variety of visual content for websites, video, print, advertising, or other forms of media.
Develops visual content and platform for presentations supporting internal and external purposes.
Designs graphics/overlays and produces gifs, basic animations and cinemagraphs.
Ensures brand compliance is maintained at the national and local agency level.
Serves as a main point of contact for all questions regarding branding to all local Big Brothers Big Sisters (BBBS) agencies and manages multiple alias email accounts to provide customer support to those agencies.
Researches best practices and creative/content trends to further the BBBSA mission, builds strategic relationships, and partners with key industry players, agencies, and vendors.
Manages the full development and implementation of a wide range of creative and content materials, including logos, brochures, mailings, social media graphics, videos, reports, calendars, brand standards, etc. Sometimes this will include being the sole owner and creator of these assets.
Oversees production of content; May include managing the team of people who work on the project, including graphic designers, writers, and video producers; May also be responsible for managing the budget for the project and ensuring that the project meets the goals of the company.
Serves on the planning team for the Big Brother Big Sisters of America (BBBSA) National Conference and is a key stakeholder on all things related to branding, marketing, content, and execution of the conference every year.
Provides BBBSA digital asset management platform, Brandfolder creative and content training to BBBS agencies throughout the year.

Production & Traffic

Creates detailed schedules in Asana (or other project management platform) as assigned; manages deadlines for various stages of creative and content projects; Produce and adhere to a monthly creative & content calendar.
Collaborates with the Director, Creative and Content and other Marketing department leadership to distribute assignments to creative team resources (Internal and external), depending on their availability and priorities.
Manages follow up and may at times initiate meetings with internal clients to learn more about new project details and give progress updates on existing projects, communicating any issues.
Monitors assigned projects and workloads, adjusting assignments and deadlines accordingly.
Manages BBBSA digital asset management platform, Brandfolder.
Manages related and other duties as assigned in support of department and business needs.

Culture

Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
Provides consistent follow-up regarding assigned projects and after meetings.

Education & Related Work Experience

Education Level: Bachelor’s Degree or equivalent relevant work experience.

Years of Related Work Experience: A minimum of 2 years of relevant experience.

Skills and Knowledge: Strong interpersonal skills; Service-oriented mindset with excellent client relations, written and verbal communications; Demonstrated ability to handle multiple projects, timelines and budgets within fast-paced environment while maintaining a commitment to high quality, detail-oriented work; Ability to work independently in achieving results consistently on deadline; Excellent team working skills; ability to collaborate across teams; Experience creating high quality and innovative omni-channel content; Deep knowledge of technological, media and cultural trends; Ability to manage through complex issues with various stakeholders to desired outcome.

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race, or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.