The Opportunity

Big Brothers Big Sisters of America is hiring a national Marketing & Resource Development Manager to support philanthropy operations, manage projects, create, edit, and revise presentations, in addition to maintaining calendars and schedules and general administrative support for the senior leaders of the Marketing and Resource Development Departments. The Manager should have extensive experience in philanthropy operations, administrative support, marketing and sales enablement, and project management, preferably with experience supporting multiple senior leaders. The Manager performs a variety of tasks including scheduling, communication and coordination of teams, meetings and activities. Skills and experience leading the process to modify, edit, and prospect research to create visually appealing and compelling presentations in support of external pitches. This position will report to the Chief Development Officer (CDO) with a dotted line report to the Chief Marketing Officer (CMO) of Big Brothers Big Sisters of America. This position is a remote work environment.

Passion for the Mission

The Marketing & Resource Development Manager will embrace and embody the mission of Big Brothers Big Sisters of America and its commitment to empowering and inspiring every young person to reach their full potential. The Manager will flourish in a fast-paced, purpose-driven environment. This position will be energized working in a national organization demonstrating a collaborative approach when working with multiple senior leaders and stakeholders. This role requires a highly proficient, detail-oriented, and efficient project manager who has a proven track record and ability to work under tight deadlines with a results-oriented approach to their work product. The Manager will require a strong skill set to research, manage multiple projects simultaneously and demonstrate a proven acumen to create presentations and possesses strong communication skills.

Commitment to JEDI

It’s not enough to say we are committed to justice, equity, diversity, and inclusion (JEDI). We have to work intentionally and diligently to bring about change in our organization and our communities. To defend the potential of all young people, we have to ensure all young people have the opportunity to have a strong mentoring relationship in their lives. We are actively working to promote justice, equity, diversity, and inclusion throughout our organization. This commitment extends not only to an inclusive hiring and recruitment practice, but also to the policies, processes, and procedures that our staff, families, mentors, donors, and community partners rely upon to create connections within the 5000+ communities that Big Brothers Big Sisters operate within.

Candidate Profile

The Marketing & Resource Development Manager will be an experienced administrative and operations manager with strong project management skills, responsible for planning and overseeing the day-to-day support of two critical teams, Development & Marketing. The Manager will have exceptional business correspondence and multi-tasking skills, experience in presentation development following brand guidelines, experience with excel and standard mail merge and other similar office procedures. Core understanding of donor development and prospecting or marketing and constituent engagement a plus.

The Manager will have strong administrative and interpersonal skills to plan and engage resources, monitor the progress of multiple assignments, communications, and schedules; and keep stakeholders informed throughout the scope of a project. A results-oriented role, the Manager will serve as the administrative contact for several senior leaders, collaborate with other executive assistants internally and externally, and assist with a variety of interdepartmental projects. The Marketing & Resource Development Manager is a candidate that possesses strong organizational attributes, has a passion about the potential of young people, and can execute with a hands-on, collaborative style. The Marketing & Resource Development Manager will have experience working closely with senior leadership, staff, and other constituents. The Marketing & Resource Development Manager will bring experience working within a fast-paced, non-profit environment. Federated and/or multi-affiliate model knowledge and experience is preferred. A deeply skilled and experienced communicator, the Marketing & Resource Development Manager will be a persuasive speaker, writer, and skilled administrative professional with confidence, knowledge, and the accountability to relay complex and confidential information in written and presentation formats. The Marketing & Resource Development Manager is required to have a high school diploma or G.E.D. equivalent certificate with a minimum of 5 years of marketing, development, philanthropy operations or project management and/or administrative support experience. Salesforce/Marketing Cloud experience is a preferred skill set, but not required. High competency in Office 365 required.

*Due to COVID-19 travel precautions, this position does not currently travel, but is anticipated to travel approximately >5% once safe travel can resume. *

The Marketing & Resource Development Manager essential roles and responsibilities include, but are not limited to the following:

Essential Duties and Responsibilities

  • Supports day to day administration of department needs including internal communications and executive support for Marketing and Resource Development.
  • Manages changes to schedules, and tasks of assignments to ensure outcomes are achieved.
  • Creates and maintains comprehensive work and activity documentation in a variety of platforms including but not limited to: SharePoint, Office 365, Asana, virtual meeting tools and Salesforce.
  • Develops spreadsheets, PowerPoint presentations, and other process-oriented documents for senior leaders.
  • Supports project-based work and activities are delivered on time, in budget and scope as assigned to team.
  • Collaborates with a large group of stakeholders across the organization to ensure functional specification and requirement documents and information are met.

Presentations & Proposals

  • Assists in presentations including but not limited to: gathering content and information to prepare slide decks for use by the Marketing and Resource Development Departments; collecting notes/minutes from presentation meetings; distributing follow-up actions.
  • Leads cross team communication and collaboration initiatives including timelines, deliverables and document maintenance. Makes recommendations to improve processes for productivity.
  • Support activation and impact reporting from both marketing and income development teams.

Constituent Engagement

  • Supports Constituent Management through CRM for key relationships and supports related reporting, including data entry and tracking.
  • Supports external partner communication and coordination following key constituent engagement journeys and stewardship plans.

Administration & Scheduling

  • Coordinates and schedules internal and external meetings for CMO and CDO.
  • Coordinates board and staff committee meeting planning and takes notes/meeting minutes, where applicable.
  • Works in concert and collaboration with other administrative and operation roles across the organization.
  • Large Meeting Support, Scheduling and Preparation.


  • Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
  • Provides consistent follow-up after meetings.
  • Other duties as assigned.

BBBSA Commitments

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.